Privacy Policy - Lawnovations 2023

PRIVACY POLICY
Effective Date: 1/1/2025

At Lawnnovations, inc. we value and respect the privacy of our customers and users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services, including our website, CRM software, and any related services. By partnering with Lawnnovations, you consent to the practices described in this policy.

1. Information we Collect
When you use our services, we may collect the following types of personal information:
a. Personal Identification Information:
Name
Email
Phone Number
Service Address
Billing Address
b. Technical Information:
IP address
Cookies and usage data
c. Communication Data
Customer Service inquiries and feedback

2. How We Use Your Information
We use your personal information for the following purposes:
a. Providing Services:
To communicate with you about upcoming scheduled services.
To communicate with you about completed services.
To communicate with you about scheduling services.
b. Improving Our Services:
To improve our website, and overall user experience.
To analyze customer preferences and behaviors for better service customization.
c. Marketing and Communication
To send promotional offers, newsletters, or updates about our services (you can opt-out at any time).
To notify you about changes to our services or important updates.
d. Legal Compliance
To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information
Using SSL (Secure Locket Layer) encryption for data transmitted through our website.
Storing personal data on secure servers with restricted access.
Regularly auditing and monitoring our systems to detect and prevent unauthorized access.
While we take reasonable precautions to protect your data, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

4. Sharing Your Information
We do not sell or trade your personal information to third parties. However, we may share your information in the following situations:
a. Service Providers:
We may share your personal information with third-party vendors and/or contractors who assist us in providing services, such as payment processing, data analysis, customer support, etc. These service providers are obligated to protect your data and can only use it for specific purposes related to our services.
b. Legal Requirements:
We may disclose your personal information if required, by law, in response to a legal process or to protect our rights, property, or safety, or that of our clients.
c. Business Transfers:
In the event of a merger, acquisition, or sale of all or part of our company, your personal information may be transferred as part of the transaction.
We will notify you of any such change via email or a prominent notice on our website.

5. Your Rights and Choices
You have the following rights regarding your personal information:
a. Access and update:
You can access and update your personal information by contacting us directly.
b. Opt-Out:
You may opt-out of receiving promotional emails or communications at any time by following the unsubscribe link in our emails or by contacting us directly.
c. Deletion:
You can request the deletion of your personal information by contacting us. Please note that we may retain certain data to comply with legal obligations or resolve disputes.
d. Data Portability:
You may request a copy of your personal information in a structured, commonly used format to transfer it to another service provider.

6. SMS Consent
To Access the SMS Consent Form, please click the link on the “Contact Us” page.
a. SMS Communications and Consent
By providing us with your mobile phone number and opting in to receive communications, you consent to receive SMS messages from Lawnnovations, Inc. These messages include, but are not limited to, updates about services and other necessary information related to the business.
b. Message Frequency
By consenting to receive SMS messages, you understand that you may receive recurring messages from Lawnnovations, Inc. which may vary in frequency depending on the type of service you have opted into.
c. Message Charges
Standard message and data rates may apply from your mobile carrier for receiving SMS messages. Please check with your mobile carrier for any applicable fees.
d. Opt-Out/Withdrawal of Consent
You have the right to withdraw your consent at any time. To stop receiving SMS communications from Lawnnovations, Inc. simply reply “STOP” at any SMS message you receive from us, or follow any other instructions provided in the message. Once you opt-out, you will no longer receive SMS messages.

7. SMS Privacy Policy
Lawnovations will not sell or share your mobile opted-in consent data with any third parties.

8. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Lawnovations

When you provide your mobile phone number and opt in, you consent to receive text messages from Lawnovations. These messages may include updates, reminders, and other important information. Message frequency may vary depending on service needs. Standard message and data rates may apply. You may reply STOP at any time to opt out of receiving future messages, or reply HELP to 918-361-5296 or email lawnovations@msn.com for assistance.”

Terms & Conditions – Messaging Compliance

By providing your mobile phone number and opting in, you agree to receive SMS communications from Lawnovations. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP to 918-361-5296 or email lawnovations@msn.com. Our [Privacy Policy] and [Terms of Use] are available for review at any time.

PO Box 63
Jenks, OK 74037
lawnovations@msn.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.